Each stage of the recruitment process built in your Workstream account has personalized automated messages.
To edit the automated email or SMS messages, take the steps below.
STEP 1: From your Workstream dashboard, go to Positions.
STEP 2: Select the intended position, then select Edit position.
STEP 3: Choose the intended stage.
STEP 4: Go to Automation.
STEP 5: Select Edit message. Note that each stage has different templates.
STEP 6: Under Message templates, edit Automated email or SMS template.
STEP 7: Choose Save email or sms template.
NOTE: You can use merge fields in editing your templates. Take note that each merge field is unique per stage. Head over to this article for more information.
Using the automation rules tab
Want to talk to our Support team? Look for the Intercom icon at the bottom right part of your dashboard and click on New conversation, or send an Email at firstname.lastname@example.org.