To disable a user, follow the steps below:
STEP 1: From your Workstream dashboard, go to Company and select Manage Users.
STEP 2: At the right side of the user you would disable, select the three dots to bring out the drop-down, and click disable.
STEP 3: A pop-up will appear to confirm your request. Choose Disable.
Disabling a User will remove their access from the Workstream account. Interviews will be rescheduled if another member of your team is available.
If the disabled user was assigned to Onboarding tasks, ownership of the task will automatically be reassigned to other assigned owners or to the Super Admin if no other assigned users exist. Any tasks that are in progress will need to be restarted.
Want to talk to our support team? Look for the Intercom icon at the bottom right part of your dashboard and click on New Conversation, or send an email at email@example.com.