Some cases, an applicant makes an error in typing either their name, e-mail address or phone number. To edit any of these information, you need to do the following steps:
STEP 1: Select the Applicants tab found at the upper left side of your Workstream dashboard.
STEP 2: An overview will show up on the right side of your screen. Click on the box-like icon beside the applicant's name to open the profile in a new tab.
STEP 3: The applicant's name, e-mail address, and phone number are grouped together in one section. If you hover your mouse over any of these three, a small box-like icon will appear beside each of them. Click on the icon.
STEP 4: A pop-up will appear where you can edit the information. Click Update once done.
Want to talk to our Support team? Look for the Intercom icon at the bottom right part of your dashboard and click on New conversation, or send an Email at firstname.lastname@example.org.