Canceling and rescheduling an appointment with an applicant can happen sometimes due to different reasons.
Follow these steps to reschedule or to cancel an appointment with your applicants:
STEP 1: From your Workstream dashboard, select Scheduling tab, located on the upper left side of your screen.
STEP 2: On the calendar, select the time slot that you wish to cancel or to reschedule. The details will show up on the panel to the right of the calendar and from there you can select either: Request Reschedule or Cancel.
STEP 3: To reschedule, click on Request Reschedule and the applicant will receive an automated message instructing them to reschedule. Once the applicant selects another time slot, you will get notified as well.
If you want to cancel the interview, just select Cancel. Please note the applicant will not be able to schedule another time slot anymore.
Want to talk to our Support team? Look for the Intercom icon at the bottom right part of your dashboard and click on New conversation, or send an Email at email@example.com.