To setup the reschedule or cancel an appointment, follow these steps:
STEP 1: Log in to your Workstream account.
STEP 2: Go to Scheduling.
STEP 3: On the calendar, select the time slot that you wish to cancel or to reschedule.
STEP 4: The details will show up on the panel to the right of the calendar and from there you can select either: Request Reschedule or Cancel.
STEP 5: To reschedule, select Request Reschedule and the applicant will receive an automated message instructing them to choose another time. Once the applicant selects another time slot, you will get notified as well.
STEP 6: If you want to cancel the interview, select Cancel. Please note the applicant will not be able to schedule another time slot anymore.
Want to talk to our Support team? Look for the Intercom icon at the bottom right part of your dashboard and click on New conversation, or send an Email at firstname.lastname@example.org.