To view your applicant's application details, here is what you need to do:
STEP 1: From your Workstream account, go to Applicants.
STEP 2: Enter the name (email or phone number) of the applicant you wish to view in the search box, then select the applicants’ name.
STEP 3: Choose what information you would like to view based on the following tabs: Application, Messages, Feedback, Files, Info.
The Application contains the applicant’s responses to the initial application stage, additional information questions, quizzes, onboarding questions, view and download documents, etc.
The Messages tab is where you can communicate in real-time with your applicants by sending them SMS or emails, and track all the communication history sent out to your applicants. Click the plus sign (+) to check the applicant updates and know everything that's happened throughout the application process.
The Feedback tab contains the applicant rating and evaluation, you can take your own notes and tag other teammates.
The Files section contains the documents uploaded by the applicant such as resume, cover letter, and introduction video if any. The hiring manager can also upload files on this tab.
The Info section contains some general information regarding the applicant, such as contact details, position applied, current stage, and application source.
STEP 4: After reviewing and screening the information, you can choose to Reject or Move the applicant to another stage.
STEP 5: Choose the open a new tab icon located beside the applicant's name to view the applicant's profile in a separate tab.
Want to talk to our Support team? Look for the Intercom icon at the bottom right part of your dashboard and click on New conversation, or send an email at email@example.com.