Here's how you can check the status of your online signing stage:

STEP 1: Go to the Applicants tab in the Workstream dashboard.

STEP 2: Select a position.

STEP 3: Select the Offers and hires tab.

STEP 4: Look for the name of the applicant from the list or use the Search box.

STEP 5: Click the applicant's name.

STEP 6: Under the Application tab, scroll down to look for the Offer stage.

NOTE: The online signing status can be sent, not sent, in progress, canceled, and complete.

If the status is not sent, in_progress, or canceled you have the option to resend the document to the applicant to make sure it will be sent out this time. To do this, follow the steps below:

STEP 7: Go back to the Applicants dashboard.

STEP 8: On the corresponding applicant, click the three-dotted line located in the last column.

STEP 9: Select Send signing request.

STEP 10: Choose Send.

Sending an online signing document

​Want to talk to our Support team? Look for the Intercom icon at the bottom right of your dashboard and click on New conversation, or email help@workstream.is.