Here's how you can check the status of your online signing stage:
STEP 1: Go to the Positions tab in the Workstream dashboard.
STEP 2: Select a position.
STEP 3: Go to Offers and hires.
STEP 4: Search the applicant's name in the search box.
STEP 5: Click the applicant's name.
STEP 6: Under Application tab, scroll down to look for the Offer stage.
NOTE: The online signing status is sent, not sent, in progress, canceled, and complete.
If the status is not sent, in_progress, or canceled you have the option to resend the document to the applicant to make sure it will be sent out this time. To do this, follow the steps below:
STEP 7: Go back to the Applicants dashboard.
STEP 8: On the corresponding applicant, click the three-dotted line located in the last column.
STEP 9: Select Send signing request.
STEP 10: Choose Send.
Want to talk to our Support team? Look for the Intercom icon at the bottom right part of your dashboard and click on New conversation, or send an email at firstname.lastname@example.org.