Here's how you can check the status of your online signing stage:
STEP 1: Go to the Applicants tab in the Workstream dashboard.
STEP 2: Select a position.
STEP 3: Select the Offers and hires tab.
STEP 4: Look for the name of the applicant from the list or use the Search box.
STEP 5: Click the applicant's name.
STEP 6: Under the Application tab, scroll down to look for the Offer stage.
NOTE: The online signing status can be sent, not sent, in progress, canceled, and complete.
If the status is not sent, in_progress, or canceled you have the option to resend the document to the applicant to make sure it will be sent out this time. To do this, follow the steps below:
STEP 7: Go back to the Applicants dashboard.
STEP 8: On the corresponding applicant, click the three-dotted line located in the last column.
STEP 9: Select Send signing request.
STEP 10: Choose Send.
Want to talk to our Support team? Look for the Intercom icon at the bottom right of your dashboard and click on New conversation, or email firstname.lastname@example.org.