Workstream provides an invoice based on the details of your subscription. It is important that clients know that:
The billing date is based on your subscription's start date (when you signed with Workstream).
The billing frequency is monthly
Meaning that every month you will receive an invoice
You will receive the invoice via e-mail
Which is sent 48 hours after your card has been charged
Always take note of when you signed up with Workstream so that you will know when to expect the invoice.
Keep in mind that invoices are sent by firstname.lastname@example.org, and the subject's format is always '[company name] - [month] Invoice'.
Want to talk to our Support team? Look for the Intercom icon at the bottom right part of your dashboard and click on New conversation, or send an Email at email@example.com.