One of the frequently asked questions is when an applicant has already passed through the Form stage (Initial Application or Additional Information stage) and the HR requests for additional documents or files, can they move the applicant back to the previous stage?

This is possible, however, not a practical move as the applicant would need to complete all the questions asked from the Form stage again. It is recommended however, in cases wherein the files are too big and there were too many documents needed to be attached.

Another way is to have the applicant send the file directly to the HR via email.

The HR or user can upload the documents directly into Workstream without having the need to move the applicant back to the stage.

To do this, click here.

Uploading the applicant's documents
Moving applicants from one stage to another

Want to talk to our Support team? Look for the Intercom icon at the bottom right part of your dashboard and click on New conversation, or send an Email at

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