To prevent applicants from getting the same automated messages, you can take the steps below:
STEP 1: Log in to your Workstream account.
STEP 2: Go to Positions.
STEP 3: Select a location.
STEP 4: Highlight a position, then click the Actions button.
STEP 5: Select Edit position.
STEP 6: Select the stage, then go to Automation.
STEP 7: Scroll down to When an applicant has been in this stage too long without submitting the form... Send them a reminder and select Edit message.
STEP 8: Under Reminder time limits, enter the number of days/hours on when you would like the applicants to receive the reminder. You can also add a new reminder.
STEP 9: Choose Save. Do the same steps with other stages.
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Using the automation rules tab
Want to talk to our support team? Look for the Intercom icon at the bottom right part of your dashboard and click on New Conversation, or send an email at help@workstream.is.