This article will help you customize an invitation letter and send a scheduling link manually for a specific applicant without the need to reschedule or to edit your automated messages.
To do this, take the steps below.
STEP 1: Log in to your Workstream account then go to Applicants.
STEP 2: Select which tab the applicant is currently parked in.
STEP 3: Search and select the name of the applicant to that you wish to send the link.
STEP 4: On the applicant's profile tab, select Messages.
STEP 5: Scroll down to the bottom of the messages tab, then choose Compose with full text editor.
STEP 6: Compose your message. Choose scheduling_link from the predefined merge tags. This will insert the scheduling link automatically to your message.
STEP 7: Turn on/off the email or SMS button depending on how you would like the message to be sent to your applicant. You can also preview your letter first.
STEP 8: Hit Send.
NOTE: The SMS are usually being sent using short code 31063. If you wish to leave a contact number that applicants can reply back to, simply select
hr_phone_number from the list of predefined merge tags.
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