To send a reminder to an applicant manually, take the steps below.
STEP 1: Log in to your Workstream account then go to Applicants.
STEP 2: Search and select the name of the applicant that you wish to send the reminder.
STEP 3: Go to Actions located at the last column.
STEP 4: Select Send - Send Reminder.
STEP 5: Under Sending options, make sure that the email and SMS icon is marked. It means both email and SMS will be sent to the applicant. If you need to change this, click here.
STEP 6: Select Preview message template if necessary, then choose Send.
Want to talk to our Support team? Look for the Intercom icon at the bottom right part of your dashboard and click on New conversation, or send an Email at firstname.lastname@example.org