Should you have further concerns or need assistance from one of our Chat Support Teams, please follow the following steps:
STEP 1: At the bottom right corner of your Workstream page is a speech bubble, click on it to expand.
STEP 2: In the pop-up menu, click Send us a message.
Note: This menu will also provide you with helpful topics that you can click on. More detailed information will be available for you once you click on them.
STEP 3: Type in your concern and send it to initiate a conversation. A representative will respond to you shortly. The conversation will serve as your support ticket.
Note: To minimize the chat window, click the arrow down icon below it.
Want to talk to our support team? Look for the Intercom icon at the bottom right part of your dashboard and click on New Conversation, or send an email to firstname.lastname@example.org.