Workstream

Janina

Dianne P.

Lei Xu

Workstream FAQs

Workstream Support Ticket FAQs

Customer Support

Use one e-mail address to log in to different accounts for your company

Logging into multiple accounts on Workstream

Factors to consider when you get the 'Credential Mismatches' error message.

Resolving an error message when logging in

Manage User

Posting jobs through JobTarget

Indeed’s simple and powerful tools let you save time and effort in your hiring journey.

Showcasing my brand through Indeed

Joveo strategically publishes job postings, making sure that you get the right applicants at the best price.

Sponsoring a job post in Joveo

Connect your LinkedIn job post to Workstream and receive applicants in real-time.

Posting a job on LinkedIn

Diagnosing why my jobs aren't showing up on Indeed

Job Posting

Switch off interview stage automated messages and move applicant to the interview stage

Moving an applicant to the interview stage when an interview has been done in the past

Applicants may reach out to inform that the link sent to them is already expired.

Expired link error message while applying

View and open applicant's original uploaded files.

Opening files from applicants

Upload additional documents for the applicant without the need to move them back to the Form Stage

Reuploading files for an applicant

Workstream allows you to stop sending notifications in case the applicant does not want to receive them anymore.

Turning off text notifications from Workstream for a specific applicant

A quick workaround to move a hired applicant back to any hiring stage to reprocess the application

Moving someone marked as hired back to a hiring stage

Elleine Velasquez

Manage Applicant

Automate the invitation messages for the company signatory to countersign documents for onboarding.

Automating the messages for the company signatory

Merging two existing hiring stages

Set up your automated messaging rule to prevent your applicants from getting the same messages.

Editing the reminder automated messages rule

Troubleshooting for when you get the 'Download file: You do not have permission to process' error message.

Download file: You do not have permission to process

Send pre-qualification questionnaire to applicants, and see which applicants may be pre-qualified.

Adding WOTC pre-qualification questions in the application form

What to consider before deleting a stage.

Removing a hiring stage from a Position

Derma Aldea

Manage Position

Check the originating time zone based on the applicant and the interviewer's default location

Checking why the applicants are getting a different interview schedule on the confirmation message

An easy troubleshooting guide to help you sync your Google Calendar to your Workstream account.

Removing Workstream token from Google

We have compiled a list of potential reasons why your applicants might be unable to select a time for an appointment.

Customer Support

Manage User

Job Posting

Manage Applicant

Manage Position

Scheduling

Onboarding