Sometimes, you may need to customize the background check packages used in your hiring process.
You can view and manage enabled background check packages, create tailored packages for specific candidates, and refresh or disconnect your Checkr integration as needed.
📌 To manage your Checkr integration, go to Admin View › Integrations › Background Check › Checkr › Select the three-dot menu ••• for additional options.
Manage background check packages
Go to Admin View, then Integrations.
Go to Background Check, then select Sterling.
Toggle the packages or nodes you want to use for your hiring processes.
Update all background check stages in the affected hiring processes to reflect the changes.
Add a custom package to a background check stage
Coordinate with Sterling: Reach out to Sterling to set up your custom package.
Refresh the integration: After you’ve coordinated with Sterling, refresh the integration page to make sure the new custom packages show up.
Enable the custom package: Check if the package is reflecting on Sterling's integration page, then toggle it on.
Add the custom package to your hiring process
Refresh or disconnect the integration
Go to Admin View, then Integrations.
Go to Background Check, then select Sterling.
Select the three-dot menu •••, then choose from the following options:
Refresh integration: Updates the integration to ensure it's in sync with Sterling
Disconnect integration: Disconnects the Sterling integration from Workstream
Visit Sterling account: Redirects you to your Sterling account for further management