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FAQs: Payroll Billing & Fees

Review payroll billing by tracking base fees, usage charges, and service add-ons. Split costs by EIN or workplace if needed.

Updated over 3 weeks ago

Q: How does payroll billing work?

A: Workstream Payroll fees include:

  • Payroll Base Fee – A fixed monthly subscription fee for payroll services

  • Usage-Based Fees – These depend on your payroll activity and include:

    • Per-employee monthly usage – Covers paid employees, time-off tracking, and payroll processing

    • Additional service fees – These apply to specific payroll actions, such as failed payments or next-day pay. Learn more about additional payroll fees

Q: Can payroll fees be split across multiple locations?

A: Yes, but it depends on the type of fee and how your business is structured:

  • The payroll base fee can be split by EIN or by workplace

  • Usage-based fees (such as failed payments or next-day pay) can only be split by EIN

  • If you have only one EIN, split billing for usage-based fees is not possible

Q: Are there extra fees for direct deposit?

A: No, there is no extra charge for paying employees via direct deposit. However, if a direct deposit account fails validation or if the deposit cannot be completed, a fee will apply.

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