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Add and manage Paychex Flex in your onboarding process

Incorporate Paychex Flex into your onboarding steps to automatically capture and sync new hire information.

Updated over 3 months ago

With Paychex Flex connected, you can easily add it as part of your onboarding steps in Workstream.


Assign the integration to your workflows to ensure new hire information is captured and shared with Paychex Flex right as onboarding progresses, saving time and reducing data entry errors.

📌 You need the "Edit onboarding processes and onboarding documents" permission to add and edit onboarding processes. If you don't have access to this setting, reach out to your Super Admin.

Adding the Paychex module in your Onboarding process.


Add Paychex Flex to your onboarding process

  1. Go to Workstream’s admin view.

  2. Select Onboarding Processes.

    Admin view - Onboarding menu

  3. Select the onboarding process you want to add the Paychex module to.

    Note: Don’t see the process you want to edit? Create a new onboarding process.

  4. Select + Add module.

  5. Select Paychex, then Continue. You can also add other modules to your onboarding process, but the information will only be available in Workstream. It won’t reflect in Paychex Flex.


Set up the Paychex Module

Here you can choose which information you want to show on Workstream and Paychex Flex. This way, you won't have to enter information on both Workstream and Paychex Flex later.

  1. Select Add a new company, then enter your Paychex company ID.
    ​

    Add Paychex to your onboarding process

  2. Add the information the hiring manager needs to provide.

    Note: Paychex requires the "Organization" field, so make sure to set it to Required.
    ​

    Paychex module required info

  3. Add the information the employee needs to provide.

  4. Set up a reviewer for this module.

  5. Select Save.


Onboard new hires with the Paychex module

Here’s how onboarding works with the Paychex module.

  1. The new hire starts onboarding and submits their documents.

  2. The manager submits the required information.

  3. The reviewer reviews and approves the tasks on the module.
    ​

    Paychex onboarding task

If you see the error “Record does not exist,” don’t worry. Proceed to the next step to check if the new hire shows on Paychex Flex.


View new hires in Paychex Flex

Once a new hire completes their onboarding, they will show as "In Progress" in Paychex Flex.

  1. Go to Paychex Flex.

  2. On your Dashboard, select View People List.

View People List in the Paychex Flex platform.


Supported fields for Paychex Flex

Workstream supports a range of fields when syncing data to Paychex Flex, covering essential employee information such as names, job details, and tax data. Mapping these fields correctly ensures that your employee profiles are complete and accurate in Paychex Flex, helping you maintain clean and compliant payroll records.

Here are the supported fields that employees and employers need to provide.

Employee

General Fields

Workstream equivalent

Paychex Flex equivalent

First name
(required and pre-filled)

First name
(required and pre-filled)

Middle initial

Middle initial

Last name
(required and pre-filled)

Last name
(required and pre-filled)

Preferred Name

Preferred Name

Phone

Phone

Email

Personal Email

Ethnicity

Ethnicity

Gender

Sex

Marital status

Marital status

SSN

SSN

Address

Address

Emergency contact

Except for the ‘Relationship’ field, all these fields are pre-filled with information coming from basic information.

Workstream equivalent

Paychex Flex equivalent

First Name

First Name

Last Name

Last Name

Relationship

Relationship

Email

Personal Email

Contact Number

Mobile

Federal taxes

Workstream equivalent

Paychex Flex equivalent

Filing status

Filing status

Multiple Jobs

Multiple Jobs

Dependents Amount

Dependents

Other Income

Other Income

Deductions Amount

Deductions Amount

Extra Withholding Amount

Extra Withholding Amount

Employer

General Fields

Workstream equivalent

Paychex Flex equivalent

Paychex Company
(required and pre-filled)

Paychex Company
(required and pre-filled)

Qualification Affix

Qualification Affix

Employee ID

Employee ID

Clock ID

Clock ID

Supervisor

Supervisor

Job title
(must be first set up in Paychex Flex, otherwise it will be empty)

Job title
(must be first set up in Paychex Flex, otherwise it will be empty)

Worker Type
(required)

Worker Type
(required)

Organization
(must be first set up in Paychex Flex under Company Details)

Organization
(must be first set up in Paychex Flex under Company Details)

Employment Type

"Type" under the Employment Section

Exemption Type

Exemption Type

Pay Rate

Pay Rate

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