If you see the error message The email and password combination that you entered is incorrect when trying to sign in, it is likely due to an incorrect email or password. This issue can often be resolved by verifying your login credentials and ensuring there are no typos or case-sensitive errors.
If you’re still unable to access your account, Workstream provides steps to help you recover or reset your password so you can regain access quickly.
Error message: The email and password combination that you entered is incorrect.
Fix common sign-in issues
Verify Your Credentials
Double-check your email and password for any typos or case-sensitive errors. Carefully re-enter them and try signing in again.
Try Alternate Emails
If the error persists, attempt to log in with any other email addresses you may have used previously.
Reset Your Password
If you’re unsure about your password, click “Forgot password?” to receive an email with reset instructions.
Contact Support
If you’re still unable to sign in, reach out to Workstream Support with details of the error message and troubleshooting steps you’ve already tried.