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Use the Workstream US App (Worker Hub)

Download the Workstream US app and learn how to clock in, check your schedule, view pay stubs, request time off, and manage your info.

The Workstream US app helps you handle work tasks straight from your phone. No need to go through HR.

Download the Workstream US App

You can clock in and out, take breaks, check your schedule, view your pay stubs and tax forms, request time off, and update your info anytime.

Once you're set up, everything you need for work is in one place.

📌 What you see in the app depends on what your workplace uses.

For example, if your workplace doesn't use Time and Scheduling, you won’t be able to clock in or request time off.

If you're both a manager and a team member, you’ll see tools for both roles as long as your workplace has those features turned on.


These articles will provide you the steps on how to utilize the features available in the Workstream US App:

Set up and explore the Workstream US app

Set up your Workstream account

Once you're hired, you'll get a text or email with a link to join your team in the Workstream US app.

To create your account:

  1. Tap Get Started (or Create your account, depending on what you see).

  2. Enter your email address or phone number.

  3. Set up a password and verify it using the code sent to you.

  4. Enter your first and last name to finish creating your account.

Download and install the Workstream US app

  1. Get the app from the App Store (iOS) or Google Play (Android).

  2. Once installed, allow the app permissions so it can:

    • Send reminders to clock in, take breaks, and return on time

    • Track your location for accurate timekeeping

    • Let you download your paystubs and tax forms

  3. Sign in to the app and complete your payroll setup to get started.

Explore the app

Home Screen & Menu

  • See your top priorities right on the Today screen

  • Use the bottom tab bar to move around: Today, Chat, and More (plus Ask AI, if it's turned on). Tap More to open the grid of everything else, such as Time Clock, Time Off, Benefits, and Tasks

Payroll

  • Set up your personal, payment, and tax information

  • View your pay stubs

  • This section may appear as My Info in your app

Shift Scheduling

  • View your schedule and flag shifts for corrections

Shift scheduling

Time Clock

  • Clock in, clock out, and log your breaks

Clocking in/out and taking breaks

Benefits

  • View and manage your benefits, including enrolling in a plan or updating coverage after a qualifying life event (QLE)

Benefits Navigation

Settings

  • Open your profile panel from your avatar, then select Settings

  • Under Appearance, choose Follow system, Light, or Dark

  • Set the app language to your preference under Language

    • English – Sets the app to English.

    • 中文 – Sets the app to Chinese.

    • Español (MX) – Sets the app to Spanish (Mexico).

    • System – Automatically matches your device’s language setting.

  • Update your password: go to Account & Security › Sign-in & Security › Change password

Frequently Asked Questions (FAQs)

Q: How do I manage my benefits in the app?

A: To manage your benefits, open the app, tap More, then go to Benefits. Here, you can enroll in a plan or make changes if you're experiencing a qualifying life event (QLE), like marriage, or a birth of a child.

Q: Can I access my tax forms after leaving the company?

A: Yes, even if you leave the company, you can still access and download your pay stubs and tax forms. However, you will not be able to update any other information after leaving.

Q: What if I forget my password?

A: On the sign-in screen, tap Forgot password? to reset it. You can log in with your email address or phone number.

Q: How will I receive my W-2?

A: If you opted in for a paperless W-2, you'll receive it by email and can also view and download it in the app. If you didn’t opt in, a physical copy of your W-2 will be mailed to your home address on file.

Q: What happens if I entered the wrong bank account details?

A: If the bank account info you entered is incorrect or closed, your payment may fail. This means your employer won’t be able to deposit your pay.

What you should do:

  • Double-check that your account and routing numbers are correct when setting up direct deposit.

  • If you’re not sure, we recommend connecting your bank using Plaid if it’s available. It’s a faster and more reliable way to link your account.

  • If your payment fails, your employer may contact you to update your bank details or arrange another way to get your pay (like a paper check or cash).

  • Always keep your bank info up to date to avoid payment delays.

Q: What languages are supported?

A: Team Chat supports translations in 57 languages

Full language list here

  • Afrikaans

  • Albanian

  • Amharic

  • Arabic

  • Azerbaijani

  • Bengali

  • Bosnian

  • Bulgarian

  • Chinese (Simplified)

  • Chinese (Traditional)

  • Croatian

  • Czech

  • Danish

  • Dari

  • Dutch

  • English

  • Estonian

  • Finnish

  • French

  • French (Canada)

  • Georgian

  • German

  • Greek

  • Haitian Creole

  • Hausa

  • Hebrew

  • Hindi

  • Hungarian

  • Indonesian

  • Italian

  • Japanese

  • Korean

  • Latvian

  • Lithuanian

  • Malay

  • Norwegian

  • Persian

  • Pashto

  • Polish

  • Portuguese

  • Romanian

  • Russian

  • Serbian

  • Slovak

  • Slovenian

  • Somali

  • Spanish

  • Spanish (Mexico)

  • Swahili

  • Swedish

  • Tagalog

  • Tamil

  • Thai

  • Turkish

  • Ukrainian

  • Urdu

  • Vietnamese

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