Workstream’s Tip Management helps you collect, calculate, and pay out tips fairly and accurately. You can set up sharing rules, review each team member’s share, and send the final amounts to payroll automatically.
⚠️ Beta feature: Tip Management is currently available to beta customers only. Some details may change as the feature evolves. To request access, contact your Customer Success Manager or Workstream Support.
Tip Pools can be accessed in Team View › Tip Pools.
Get started with Tip Management
Managing tips in Workstream happens in three main steps. Each step links to a detailed guide to help you set everything up:
📌 Workstream supports fair and transparent tip distribution but does not provide legal advice. Always check local, state, and federal laws (for example, U.S. Department of Labor guidelines) before setting up or changing tip policies.
Create and manage tip policies - Define your tip-sharing rules and eligible job titles.
Create and manage tip pools - Group and record collected tips based on your policy.
Apply tip pools to payroll - Include tip amounts when processing pay.
Frequently Asked Questions (FAQs)
Q: Who can receive tips?
Q: Who can receive tips?
A: Tip eligibility is set by job title in your tip policy. Exclude manager/supervisor titles if your policy or local laws require it.
Q: Can managers/supervisors receive tips?
Q: Can managers/supervisors receive tips?
A: Often not for pooled tips, but this depends on your jurisdiction and company policy. If managers temporarily work a tipped job (e.g., a server shift), confirm what your local rules allow before including them.
Q: How are tips split between team members?
Q: How are tips split between team members?
A: You can choose how tips are shared:
By hours worked: Tips are split in proportion to approved hours.
By points: You can assign points to each job role to weigh how tips are divided. For example, if Servers have 7 points and Kitchen staff have 3 points, tips are split about 70/30 between them.