Before mailing checks in Workstream, you need to set up your paper check settings for each payroll entity.
This ensures checks have the correct starting number, addresses, and signature. Without this setup, the mailing process can't start.
Paper checks settings for payroll entities
What you need to set up
For each payroll entity (EIN), make sure you have:
Starting check number – The first number Workstream will use for printed checks.
Return address – Where undelivered checks will be sent.
Payer address – Must match your bank records.
Signature image – Digital image of your authorized signer.
Without these four, you can't mail checks.
How to set up paper check settings
Step 1: Open the payroll entity
Step 1: Open the payroll entity
📌 Each payroll entity (EIN) has its own paper check settings. Updating one entity doesn't update others.
Go to Admin View, then Payroll › Payroll Entities.
Find the payroll entity you want to set up, then select View details.
Find the Paper check settings card, then select Edit.
Step 2: Enter all required information
Step 2: Enter all required information
In the Next Check Number field, enter the starting check number you want Workstream to use (numbers only, up to 999999999).
Workstream assigns check numbers sequentially. The number you enter will be used for the next printed check. Each check after that automatically increments by 1.Under Signature image, upload a clear PNG image of the authorized signer’s signature. The recommended file size is 200 KB, and larger files can't be uploaded.
Keep in mind that this signature is printed on every paper check. The signer should be authorized to issue checks on behalf of the payroll entity.Fill out the Return address section: Address Line 1 (required, up to 35 characters), Address Line 2 (optional, up to 35 characters), City, State, and Zip code.
This address is used if a check is undeliverable, or mail is returned by USPS.Enter the Payer address: Company Name, Address Line 1 (required), Address Line 2 (optional), City, State, and Zip code.
This must match your bank’s records exactly. Banks use the payer name and address to verify issued checks. Mismatches can cause delays or rejected payments.Select Update (or Save, if you're setting up paper checks for the first time).
