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Use the Workstream Job Seeker App

Learn how to sign up, search for jobs, apply, and track your applications using the Workstream Job Seeker App.

Overview

The Workstream Job Seeker App lets hourly workers find jobs near them, apply in minutes, and track their applications β€” all from their phone.

The app is available on iOS and Android.

πŸ“Œ Workstream has one app for both job seekers and employees. If you're an existing employee of a company that uses Workstream, log in with the credentials registered with your employer. If you need help on how to use the app as an employee, please click here. This guide is for job seekers looking for new opportunities.


Step 1: Create Your Account

Open the app and tap Login or Sign Up.

  1. Enter your email address or phone number and tap Next.

  2. You'll receive a one-time verification code β€” enter it to confirm your identity.

  3. Create a password to secure your account.

  4. You're in! You'll be taken to the Job List to start browsing.

πŸ“Œ Already have an account? Enter your email or phone number, then your password to log in.


Step 2: Set Up Your Profile

A complete profile helps surface better-matched jobs and makes applying faster. As you browse, you'll see cards in the job list prompting you to complete your profile:

  • Add your location β€” so you can see jobs closest to you.

  • Upload your resume β€” so employers can find you and you don't have to re-upload it every time you apply.

  • Select your preferred job type β€” full-time, part-time, or both.

  • Set a minimum pay β€” to help curate your job search results.

  • Set your work eligibility β€” whether you're authorized to work in the US.

πŸ“Œ These steps are optional but recommended. You can always update your profile later.


Browsing Jobs

The Job List shows available positions from quick-service restaurant brands near you. You can search, sort, and filter to find the right fit.

Searching

Use the search bar to look up jobs by brand name or job title.

Sorting

  • Smart Match (default) β€” ranks jobs based on how recently they were posted and how close they are to you.

  • Nearest β€” shows jobs closest to your location first.

  • Newest β€” shows the most recently posted jobs first.

Filtering

Tap the filter icon to narrow your results by:

  • Distance β€” 1, 2, 3, 5, 10, or 15 miles (default: 10 miles).

  • Date Posted β€” last 24 hours, 3 days, 7 days, or 14 days.

  • Pay β€” minimum hourly rate: $15+, $17.50+, $20+, $25+, or $30+.

  • Job Type β€” Full-time, Part-time, or both.

πŸ“Œ Your filter and sort settings are saved automatically and re-applied the next time you open the app.


Applying for a Job

  1. Tap a job to view its details β€” brand, location, pay, and job description.

  2. Tap Apply Now to start your application.

  3. Your name, phone number, email, and resume will be pre-filled from your profile. Update them if needed.

  4. If you update any information, you'll be asked whether you'd like to save the changes to your profile.

  5. Submit your application!

After submitting, you may be prompted to complete a form, take a quiz, or schedule an interview β€” depending on the employer's hiring process.

πŸ“Œ You can only apply to the same job again if your previous application was not selected or archived.


Tracking Your Applications

Tap the Applications tab at the bottom of the screen to view all your submitted applications, organized into four stages:

  • In Review β€” your application is being reviewed by the employer.

  • Interview β€” you've been selected for an interview.

  • Offer & Hire β€” you've received an offer or been hired.

  • Not Selected β€” your application was not moved forward.

Each application card shows:

  • Job title, brand, and location.

  • Your upcoming interview time (if one is scheduled).

  • A preview of your latest message from the employer.

  • Any pending tasks or reminders that need your attention.


Messages

All communication with employers happens directly in the app. You'll receive messages from the hiring team, and you can reply from the Messages tab within your application.

Make sure push notifications are enabled so you don't miss important updates. If you miss a message, you may also receive an SMS reminder to your phone number on file.


Completing Tasks

During the hiring process, employers may ask you to complete tasks. You'll see a reminder on your application card when action is needed:

  • Fill out a form β€” tap View to open and complete it.

  • Complete a quiz β€” tap View to start.

  • Schedule an interview β€” tap Go to pick an available time slot.

  • Sign a document β€” tap Sign to review and sign.

πŸ“Œ Completing tasks promptly helps keep your application moving forward in the hiring process.


Frequently Asked Questions

Q: Can I apply to more than one job at a time?

A: Yes! You can apply to as many jobs as you'd like. Your Applications tab will show all of them organized by stage.

Q: What if I already applied to a job β€” can I apply again?

A: You can reapply only if your previous application was marked as not selected or archived. If you have an active application on file, the Apply Now button will be replaced with "Applied."

Q: How do I update my resume or personal info?

A: You can update your profile at any time from your account settings. When you apply for a job, you'll also have the option to update your info and save the changes back to your profile.

Q: Why aren't I seeing jobs near me?

A: Make sure you've added your location to your profile or granted the app location permission. You can also adjust the distance filter β€” try expanding it to 10 or 15 miles.

Q: Why did I stop receiving messages by email or SMS?

A: For applications submitted through the app, all messages are sent via the app instead of email or SMS. Enable push notifications to stay up to date.


Need help? Reach out to Workstream Support via the Help Center in the app.

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