Mistakes happen, and it’s important to keep your Form I-9 records accurate and compliant.
If you notice an error on a completed I-9, you don’t need to start over from scratch. You can restart the necessary section, update the information, and save the corrected form with a full audit trail.
To restart and correct a section:
Go to Team View, then Team.
Go to the Onboarding tab, then select View tasks next to the team member.
In the All Tasks tab, find the Form I-9 module.
Select the three-dot menu (•••), then Make corrections or updates.
Choose which section to restart:
New hire submission (Section 1): Updates Section 1 only. Section 2 will not automatically restart.
Reviewer approval (Section 2): Restarts only Section 2.
Select Confirm.
Review the pre-filled information, make your changes, then continue through the form.
❔What happens next?
You can download the corrected form and view the audit trail in the team member’s profile.
