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Set up the Form stage

Learn how to collect extra applicant information, verify details, and automate reminders using Workstream’s Form stage.

The Form stage lets you collect additional information or files from an applicant to further evaluate their qualifications.

While both the application form stage and form stage gather applicant info, the form stage is meant for deeper screening after initial review.

You can collect specific details like availability, detailed work history, or portfolios, request uploads like certifications or samples, and ask custom questions not included in the application form stage.


Add questions and form elements

In the Forms tab, you can add questions or form elements to collect the information you need.


The setup is similar to the Application Form stage, but here you have more flexibility for advanced data collection.

Select Add question or Add form element to begin.

Add questions


Here are the types of questions you can ask in this stage:


​Question type

Description

Smart screening

Used to filter applicants based on predefined criteria.

WOTC pre-questionnaire

For collecting information related to the Work Opportunity Tax Credit. Only one can be added per form.

Short answer

A field for applicants to provide a brief response.

Paragraph answer

A larger text box for longer responses.

File upload

Allows applicants to upload files (e.g., resumes, certifications).

Upload Resume

Allows applicants to upload their resume.

Checkboxes

Multiple options for applicants to select one or more answers.

Multiple choice

Allows applicants to select a single answer from a list of options.

Dropdown

Similar to multiple choice but displayed in a dropdown list.

Telephone

A field to collect the applicant’s phone number.

Email address

A field to collect the applicant’s email address.

Date

A field to collect a specific date.

Applicant Availability

A field for applicants to indicate their availability.

To add a question:

  1. Select ⨁ Add question.

  2. Choose a question type from the dropdown menu.
    ​Note: The available fields will change depending on the question type you select.

  3. (Optional) Turn on Data validation to make sure applicants enter complete and accurate information. The rules you can set depend on the question type:
    ​

    • Short answer

      • Number: Is number, Greater than or equal to, or Less than or equal to

      • Length: Minimum character count or Maximum character count

      • Regular expression: Matches or Doesn't match a pattern, such as an email address format

    • Paragraph answer

      • Length: Minimum character count or Maximum character count

      • Regular expression: Matches or Doesn't match a pattern

    • Date: Before, On or before, After, On or after, Between (inclusive), or Between (exclusive)

  4. (Optional) Add to select locations only. This is helpful if some questions only apply to certain stores, regions, or job types.

  5. (Optional) Toggle Mandatory question if every applicant must answer it before submitting the form.

  6. Select Add to save your question.

Add form elements


Use Add form element to include extra content or instructions in your form.

Form elements help guide applicants, provide context, or share resources before they submit their answers.

  1. Select ⨁ Add form element.

  2. Choose a type from the dropdown:

    • Text block – Add custom text, notes, or instructions for applicants. You can format text (bold, italic, underline, or lists) using the toolbar.

    • Image – Upload an image to display (such as a company logo, visual guide, or reference example).

    • Embedded content – Insert other embedded materials, like external forms or web widgets.

    • Embed YouTube video – Share a short video (e.g., training overview or company introduction) directly within the form.

  3. (Optional) Check the Add to select locations only box if you want the form element to appear only for certain locations or job sites.

  4. Select Add to save your form element.


Automate actions

Switch to the Automation tab to set up automatic actions.

When an applicant enters this stage:

  • Send them a message (default: Off) - Automatically send an email or SMS inviting them to fill out the form.

  • Mark them as hired (default: Off) - Automatically mark as hired when they reach this stage (use only for confirmed hires).
    ​

When an applicant submits the form:

  • Move them to the next step (default: Off) - Automatically advance qualified applicants to the next stage.

  • Reject them – Applicants who fail a Smart screening question are always rejected automatically.
    ​

When an applicant has been in this stage too long without submitting the form:

  • Send them a reminder (default: Off) - Nudge applicants to complete the form.

  • Reject them (default: Off) - Automatically reject applicants who remain inactive for a set period.


View and track applicant responses

Once your form is active and applicants begin submitting their answers, you can easily view and manage their responses from the Applicants page.

  1. Go to the Applicants page, then select the applicant's name.

  2. In the menu on the left, select the name of your Form stage. The [stage name] - Applicant Response page opens.

  3. Review their answers.

  4. Use Reject or Move to stage at the top of the profile when you're ready to proceed.

🖼️ Image coming soon: Viewing Form stage responses in the applicant profile


View applicant experience

When applicants reach the Form stage, they’ll receive an email or SMS notification prompting them to complete your form.

They’ll see:

  • A clean, mobile-friendly page that includes all your questions and instructions.

  • Any required fields, clearly marked with a red asterisk (*).

  • Upload buttons for any file requests, such as certifications or samples.

  • Optional embedded content (like videos or images) that you’ve added to provide context or showcase your brand.

Applicants can type responses directly into each field, upload files, and then select Submit when finished.


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