When setting up break rules, it’s important to understand the break laws in your area. Most states require a 30-minute unpaid meal break after 4–5 hours of work.
In states with mandatory break laws (like California), the system automatically applies the required rules. But in states like Texas, where there are no labor laws requiring breaks, you’ll need to set them up manually if you want to enforce them.
Here’s how to add a break rule:
Access Time and Scheduling settings
Go to Team View, then select Time and Scheduling.
You can also sign in directly to the Worker Hub.
Go to ⚙️ Settings.
Select Time and Scheduling.
Go to the Breaks section, then select ⊕ Add break rule.
Add a break rule
Break name: Give the break rule a name (e.g., “Meal Break”).
Roles: Choose which roles the break rule will apply to.
If you don’t have roles set up yet, this break rule will apply to all roles that you will set up later. You can adjust the roles at any time.Paid or Unpaid: Choose whether the break is paid or unpaid.
Shift duration: This is the number of hours the team member must work to qualify for a meal break. For instance, in California, team members working 5+ hours need a meal break, so the shift duration would be set to 5 hours.
Break duration: This is the length of time team members can take for their break, typically in minutes. For example, set it to 30 minutes for a standard meal break.
Earliest and Latest hrs: The earliest hour is when the team member should take their break. The latest hour is the latest time the team member can take the break.
For example, in California, team members working 5+ hours must take a 30-minute unpaid break between the 4th and 6th hour of their shift. The system will automatically notify team members when they hit 4 hours, giving them a 2-hour window to take their break.Required break: Turn this on to ensure team members can't skip their break. If a team member does not take their break, the system will flag their shift.
Prevent early end: Turn this on to ensure team members cannot end their break before completing the full duration. This ensures breaks are taken in compliance with required break laws, such as those in California or New York.
Send reminder: Turn this on to automatically send a reminder to team members when it's time to take their break.
Select Save.