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Manage interview scheduling

Updated over 3 weeks ago

Workstream’s scheduling feature helps you organize your interview process by managing availability, syncing calendars, and scheduling interviews efficiently.

Check out these articles to learn how to:

The Scheduling tab, accessible in Team View.

Troubleshooting: Why can't my applicants select a time?

Cause

Resolution

Time slots are not assigned to the right positions

  1. In Team View, go to Scheduling.

  2. Select the time slot that you want to edit.

  3. At the bottom of the right panel, select ⊕ Select specific locations or job postings.

  4. Select the correct locations and job postings, then Select.

  5. Select Save when done.

Available date range and minimum scheduling notice

  1. Select your profile icon at the top-right corner.

  2. Select Account settings, then go to the Scheduling tab.

  3. Make sure the Available date range and Minimum scheduling notice are to your preference. This prevents last-minute or out-of-range selections.

The time slot is already filled up

  1. In Team View, go to Scheduling.

  2. Find and select the time slot.

  3. On the right panel, look for the Applicants per interview field.

  4. Specify how many applicants you wish to interview during that time slot.

  5. Save the changes.


    ​Note: If all time slots are taken, the user assigned to the position will be alerted in the dashboard and via mobile that applicants can't automatically schedule interviews.

The Time slot can be selected by multiple applicants but is locked down to one position

  1. In Team View, go to Scheduling.

  2. Find and select the time slot.

  3. On the right panel, look for the Exclusive to one location field.

    • If this is enabled, it means that the time slot will automatically get locked down for one position only, despite allowing multiple applicants to select it.

    • Disable this option if you wish to have the time slot open to all positions

  4. Save the changes.

There is a conflict with Google Calendar

To learn more about this, check out Conflict Avoidance with Google Calendar.​​​​​

No interview time slots added

Add time slots in the Scheduling tab. If none are set, applicants will be asked to submit their availability through text.

Their response will be sent as a notification to the user(s) assigned to the Scheduling stage for that position, and will be logged in the applicant message history.

Related Articles
Connect and manage your Google Calendar
Connect and manage your Outlook Calendar
Manage your availability
Set up your scheduling settings
Schedule interviews with applicants manually
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