💡 Workstream Chat is different from the Messages tab and SMS messages widget. Those are used to send SMS and email messages and are only available on desktop.
Workstream Chat is a mobile-only feature for real-time communication between managers and team members. It's designed for fast-paced environments where quick coordination matters.
These articles will provide you the necessary walkthroughs for Workstream Chat's features:
Send and track announcements
Send messages in Workstream Chat
Assign tasks to your team
Manage and respond to messages
Workstream Chat, available in the Workstream US app.
Set up Workstream Chat
Choose the right messaging tool
Workstream offers multiple ways to send messages. Use this table to find the right tool for your task:
If you want to... | Use Workstream Chat | Use Messages tab | Use SMS Messages Widget |
Chat with your team on mobile | ✅ | ❌ | ❌ |
Send announcements to your location | ✅ | ❌ | ❌ |
Create custom group chats | ✅ | ❌ | ❌ |
Message applicants | ❌ | ✅ | ✅ |
Track replies in one inbox | ✅ | ✅ | ✅ |
Enable Workstream Chat
Workstream Chat is a paid add-on and not included in standard Workstream plans.
To enable it for your account:
Contact your Workstream point of contact
Or message our Support team through chat or email
If you want to see how Workstream Chat works before enabling it, click the button below!
Download the Workstream US app and log in
📌 Your Workstream user account must be linked to a team member profile before you can use Workstream Chat. Only Super Admins can link accounts. Ask your Super Admin if you’re unsure.
Workstream Chat only works on the Workstream US app. Follow these steps to log in:
Download the app
Log in to the app
Log in using the email address in your Workstream user profile and team member profile.
💡 If you're a manager and your email address in the Users page is different from the one in your team member profile, you'll have two separate accounts: one as a manager and one as a team member.
To access manager permissions in the Workstream US app, log in using the email address listed in your Workstream user profile.
Open Workstream Chat
Once it’s enabled and you’re logged into the app:
Open the Workstream US app on your phone.
Tap the 💬 chat icon in the bottom menu bar.
You’ll now see:
Announcements
Group chats
Direct messages
Start by sending a message in General chat or create a new group chat.
FAQs: Workstream Chat
Q: Can team members create group chats?
A: Yes. Anyone can create a new group chat for their team or task.
Q: Can I assign tasks to more than one person?
A: No. Tasks in Team Chat are one-on-one only. For assigning tasks to multiple people, use the full Task Management tool.
Q: What languages are supported?
A: Team Chat supports translations in 57 languages
Languages list
Languages list
Afrikaans
Albanian
Amharic
Arabic
Azerbaijani
Bengali
Bosnian
Bulgarian
Chinese (Simplified)
Chinese (Traditional)
Croatian
Czech
Danish
Dari
Dutch
English
Estonian
Finnish
French
French (Canada)
Georgian
German
Greek
Haitian Creole
Hausa
Hebrew
Hindi
Hungarian
Indonesian
Italian
Japanese
Korean
Latvian
Lithuanian
Malay
Norwegian
Persian
Pashto
Polish
Portuguese
Romanian
Russian
Serbian
Slovak
Slovenian
Somali
Spanish
Spanish (Mexico)
Swahili
Swedish
Tagalog
Tamil
Thai
Turkish
Ukrainian
Urdu
Vietnamese
Q: Can I delete or unsend a message?
A: Yes. Tap and hold your message, then tap Delete.
Q: What happens when someone is offboarded?
A: Offboarded team members are automatically removed from all chats.